Please click on the link below to contact the sales team or alternatively call 02882 241513

Contact Nic UK

We are always here to help! If you have any questions, concerns or need assistance, please feel free to reach out to us through any of the following methods:

Email: sales@nicice.co.uk

Phone:

Call us at 02882 241513. Our customer service team is available Monday to Friday, from 8.30AM to 5.00 PM.

Contact Form:

Fill out the contact form on this page, and we will get back to you as soon as possible.

We look forward to assisting you!

You can email our dedicated sales team at sales@nicice.co.uk or call us at 02882 241513.

If you do not have an account with us, please refer to the section titled "How do I open an account" for more information.

If you wish to open an account with NIC UK, then please reach out to us by emailing sales@nicice.co.uk with your Company details and items you are interested in purchasing

There is no minimum order value however orders under a certain amount may be subject to a delivery fee, speak with one of our sales team for information.

Yes, you can collect your order from our Omagh warehouse, but please note that collections must be pre-arranged. We require 24 hours' notice, and the order must be credit released before your arrival. Please be aware that we do not have facilities on-site to take payment. It is important to pre-arrange your collection to avoid any inconvenience, as we may not be able to get your order ready if you turn up unannounced.

Please email the sales team with your Nic Account Number and your contact details so that we can send the brochure over to you.

Payment can be made via bank transfer; payment details can be found on the base of your invoice/order confirmation and will differ depending on currency. Payment can also be made via card calling 03301 281655 and choosing option 2, we accept all cards except AMEX.

We operate on 2 day turnaround for orders in the Island of UK, however for urgent enquiries we will endeavour to accommodate our customers where possible.

Any deliveries on a Saturday would be subject to terms and conditions by one of our trusted courier partners.

For any information needed on your delivery please call the sales team on 02882 241513

If you need to raise a complaint, please email sales@nicice.co.uk with all the relevant details to your complaint by supplying the details below:

Delivery note number of the delivery affected.

Delivery date.

Item code, of the item in question.

Lot or batch number (this can be found on the delivery note).

Any photographs of the damage/issue.

This information will then enable us to investigate the issue and come back swiftly to you with a resolution.

Please note that all complaints must be raised within 48 hours of delivery

Yes, you can, please reach out to your Sales Manager who will be able to help with this.

For information on stock lead times, please contact us at sales@nicice.co.uk Make sure to include your Company account number and the item(s) you need the lead time for.

Please review depending on date webshop can be operational

At the minute we have no capability for web shop orders however later in 2025 we will be unveiling a brand new web shop, where you can place orders, check stock and see pricing.